Cancellation and Refund Policy

Cancellation and Early Checkout Policy:

Should Guests plans change, be sure to inform within the following guidelines for a refund of your deposit. A cancellation number will be given to insure proper return of the deposit. If the cancellation does not meet guidelines, the deposit will be retained.

  • Cancellation of reservation prior to 14 days of the stay dates will be refunded 100%
  • Cancellation of reservation prior to 7 days and within 14 days of arrival date will be refunded @ 50% of the booking amount.
  • No refund on cancellation within 7 days of the arrival date
  • No refund on NO SHOW reservations

For early checkout, guests are responsible for the entire reservation and will be charged as such if the remainder of the reservation cannot be rebooked.

Refund Policy:

When guest cancel a booking and are entitled to a refund then we will instruct the refund right away. The processing will take between 2-4 weeks until the whole amount shows back on your credit card statement. Reasons being the billing cycle of the credit card and processing time of the bank. The refund amount depends on numerous factors such as the hotel’s cancellation policy, time of cancellation and processing fees. For more details see cancellation policy above.

In case a reservation is not confirmed, we shall not charge anything on your credit card and release the whole amount that was held on it immediately.